Privacy Policy

Last Updated: March 05, 2026

1. Information We Collect

1.1 Personal Information You Provide to Us

When you register for or use our services, we collect:

• Account Information: Full name, email address, phone number, password
• Business Card Details: Designation, company name, business address, website URL, social media profiles, tagline, bio, professional photo/logo
• Payment Information: Billing address, payment method (processed securely through our payment gateway partners)
• Communication Data: Messages, queries, feedback when you contact our support team
• Referral Information: Referral partner code if you were referred to our service

1.2 Information Collected Automatically

When you access or use our platform, we automatically collect:

• Device Information: IP address, browser type and version, operating system, device type (mobile/tablet/desktop)
• Usage Data: Pages viewed, time spent on pages, cards accessed, clicks on card elements, button interactions
• Location Data: Approximate geographic location based on IP address (country, state, city)
• Card Analytics: Number of views, unique visitors, click-through rates, visitor device types
• Cookies: We use cookies and similar tracking technologies to enhance user experience and analyze platform usage

1.3 Information from Third Parties

• Payment Processors: Transaction confirmations, payment status from Razorpay, PhonePe, or other payment partners
• Referral Partners: Partner codes, referral source information
• Social Media: Public profile information if you choose to link your social media accounts to your card

2. How We Use Your Information

We use your personal information for the following purposes:

2.1 Service Delivery

• Create, host, and manage your digital business card
• Process orders for NFC cards and premium physical cards
• Enable card viewing, sharing, and networking features
• Provide access to customer portal and card editing features
• Send login credentials and access information

2.2 Payment Processing

• Process payments securely through authorized payment gateway partners
• Generate GST-compliant invoices and receipts
• Manage subscriptions, renewals, and billing
• Process refunds when applicable under our refund policy

2.3 Communication and Support

• Send order confirmations and status updates
• Provide customer support and respond to inquiries
• Send renewal reminders before card expiry
• Communicate important service updates and changes
• Send promotional offers and marketing communications (only with your explicit consent)

2.4 Analytics and Service Improvement

• Track card views, clicks, and engagement metrics for your analytics dashboard
• Analyze usage patterns to improve platform features
• Understand user preferences and behavior
• Optimize user experience and interface design
• Develop new features based on user needs

2.5 Security, Compliance, and Legal

• Protect against unauthorized access and fraudulent activities
• Prevent spam, abuse, and policy violations
• Ensure platform security and data integrity
• Comply with Indian laws including IT Act 2000, Consumer Protection Act 2019, and GST regulations
• Maintain records as required by law

3. Legal Basis for Processing (India Compliance)

We process your personal information based on the following legal grounds:

• Contractual Necessity: To fulfill our service agreement with you and provide the digital business card services you've purchased
• Consent: When you explicitly agree to processing (e.g., subscribing to marketing emails, enabling analytics)
• Legitimate Business Interests: For business operations, service improvement, fraud prevention, and security
• Legal Compliance: To comply with Indian laws, regulations, tax requirements, and legal processes

4. How We Share Your Information

We do NOT sell your personal information. We share your information only in the following circumstances:

4.1 Service Providers

• Payment Processors: Razorpay, PhonePe, or other authorized payment gateways to process transactions
• Hosting Providers: Cloud hosting services to store and deliver your digital card
• Email Service: Email service providers to send transactional and service-related emails
• SMS Service: For sending OTP and important notifications
• Analytics Tools: To understand platform usage (anonymized data when possible)

4.2 Business Transfers

If INDIGREENPRINTSOLUTIONS PRIVATE LIMITED is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred.

4.3 Legal Requirements

We may disclose your information if required by Indian law, legal process, court order, or government request, including:

• Compliance with GST, Income Tax, or other regulatory requirements
• Response to lawful requests from law enforcement agencies
• Protection of our legal rights and property
• Prevention of fraud or illegal activities

4.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Public Information - Your Digital Business Card

Your card analytics (views, clicks) are private and visible only to you in your customer portal.

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: SSL/TLS encryption for data transmission
• Password Protection: Passwords are hashed and securely stored
• Secure Payment: PCI-DSS compliant payment processing
• Access Controls: Limited employee access to personal data
• Regular Security Audits: Periodic security assessments and updates
• Backup Systems: Regular data backups for disaster recovery

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you while your account is active
• Comply with legal obligations (minimum 3 years for GST and tax compliance)
• Resolve disputes and enforce our agreements
• Maintain business records as required by Indian law

After Account Closure: If you close your account or request deletion, we will:

• Delete or anonymize your personal information within 90 days
• Retain financial records for 3 years as required by Indian tax laws
• Keep anonymized analytics data for service improvement

8. Your Privacy Rights

Under Indian data protection principles, you have the following rights:

8.1 Right to Access

You can request a copy of the personal information we hold about you.

8.2 Right to Correction

You can update or correct your information anytime through your customer portal or by contacting us.

8.3 Right to Deletion

You can request deletion of your account and personal information, subject to legal retention requirements.

8.4 Right to Withdraw Consent

You can withdraw consent for marketing communications at any time by clicking "unsubscribe" in emails.

8.5 Right to Data Portability

You can request a copy of your card information in a portable format.

8.6 Right to Object

You can object to processing of your information for direct marketing purposes.

To exercise these rights, contact us at: hello@inditap.in

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your login session
• Track card views and engagement (for your analytics)
• Remember your preferences
• Analyze platform usage
• Track referral sources

Types of Cookies We Use:

• Essential Cookies: Required for platform functionality (login, security)
• Analytics Cookies: To understand how users interact with the platform
• Preference Cookies: To remember your settings and choices

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

10. Third-Party Links

Your digital business card may contain links to third-party websites (your social media, website, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are under 18, please do not use our services or provide any personal information.

If we discover that we have collected information from a child under 18, we will delete it immediately. If you believe we have collected information from a minor, please contact us at hello@inditap.in.

12. International Data Transfers

Your information is primarily stored and processed in India. If we transfer data outside India, we ensure adequate safeguards are in place to protect your information in accordance with Indian data protection principles.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our practices
• New legal requirements
• New features or services
• User feedback

We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date at the top
• Sending an email notification for significant changes

Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

15. Grievance Officer

In accordance with the Information Technology Act, 2000, and rules made thereunder, if you have any grievances regarding this Privacy Policy, please contact our Grievance Officer: