Where is my order?
Use "Track my order" with your order number and the phone or email you ordered with. You will see the status and courier tracking. Orders are set up and dispatched in 1 to 2 working days and usually arrive in 4 to 7 working days. More
How long does delivery take?
We set up and test every card, then dispatch in 1 to 2 working days. Delivery usually takes 4 to 7 working days after that, depending on your pincode. You can check your pincode on any product page. More
Is cash on delivery available?
Yes, for most pincodes. A small advance is paid online to confirm the order, and you pay the rest to the courier. More
My card does not open when I tap it
Hold the card flat against the top back of an iPhone (screen on) or the middle back of an Android phone with NFC turned on. If it still does not open, scan the QR code on the back. If neither works, raise a ticket and we will fix or replace it free. More
How do I change my details?
Log in, open My cards, and click Edit on your page. Changes show instantly on your card; nothing needs reprinting. More
How do I activate my card?
Log in and open "Activate a card". Enter the card ID printed under the QR code and choose which page it should open. More
I did not get my login code
Check spam and promotions folders, and wait a minute before asking again. Codes expire after 15 minutes. If it still does not arrive, raise a ticket with your email address. More
How do I renew my page?
Your page includes hosting for the period shown at purchase. After that, renewal is ₹149 a year. Log in, open My cards and click Renew. Paused pages come back as soon as you renew. More
Can I return or replace?
If your product arrives damaged or does not work, tell us within 7 days of delivery and we will fix it or send a free replacement. Personalised products cannot be returned for a change of mind. More
Can I cancel my order?
Yes, before printing starts, for a full refund. Raise a ticket with your order number. More
How do I get a GST invoice?
Open your order (from the email link, Track my order, or My orders) and click Download invoice. For a business invoice, add your GSTIN at checkout, or raise a ticket and we will update it. More
Do you do bulk or company orders?
Yes. Bulk discounts start at 10 pieces, and we share a design proof before printing. Ask for a quote on the business page. More
How much does an NFC card cost?
See current prices in the shop. All prices include GST and delivery is free. More
How does an NFC card work?
A small chip in the card holds a link to your page. Holding the card near a phone opens it in the browser. No app is needed, and the QR code on the back works for phones without NFC. More
How does a Google review stand work?
Customers tap their phone on the stand and your Google review page opens. It needs your Google review link, which we can find and set up for you. More
How do I become a partner?
Apply on the partners page. It is free, with a short course, and you earn on orders you bring. More
My payment failed but money was deducted
If an order was not confirmed, the amount is usually refunded automatically by the bank within 5 to 7 working days. Raise a ticket with the UPI or transaction reference and we will check. More
Talk to a person
Raise a ticket and our team replies by email, usually within one working day. You can also WhatsApp us. More